Tag Archives: Clients’ expectations

Quality Control is Next

Posted on October 14, 2012 by Marc Krass

When I auditioned law firms that wanted Procter & Gamble’s business, I always asked, “How does your firm manage quality?” However, I never received a satisfying response. The economy is changing that, and smart firms should be developing systems for … Continue reading →

Posted in Quality, Quality control, Value | Tagged Accountability, Clients' expectations, Quality, Quality control, Value, Work Processes | Leave a comment

Although Marc S. Krass is a member in good standing of the bars of the States of Missouri, Ohio and Illinois and several federal courts,
the services offered through Marc S. Krass LLC are strictly managerial advice, and not legal advice, services or representation.

All inquiries and information submitted to Marc S. Krass LLC will be held in strict confidence and will not be disclosed
to others without prior consent or unless disclosure is required by law.