Category Archives: Quality control

Quality Control Can Kill Two Birds

Posted on December 12, 2012 by Marc Krass

When Seyfarth Shaw hired me fresh out of law school, one of the first rules I learned was that all written work had to be proofread by a secretary who did not type it. As a partner explained, “Everything leaving … Continue reading →

Posted in Practice Groups, Quality, Quality control, Reputation | Tagged Practice Groups, Quality, Quality control, reputation | Leave a comment

Quality Control is Next

Posted on October 14, 2012 by Marc Krass

When I auditioned law firms that wanted Procter & Gamble’s business, I always asked, “How does your firm manage quality?” However, I never received a satisfying response. The economy is changing that, and smart firms should be developing systems for … Continue reading →

Posted in Quality, Quality control, Value | Tagged Accountability, Clients' expectations, Quality, Quality control, Value, Work Processes | Leave a comment

Although Marc S. Krass is a member in good standing of the bars of the States of Missouri, Ohio and Illinois and several federal courts,
the services offered through Marc S. Krass LLC are strictly managerial advice, and not legal advice, services or representation.

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